Sorry to hear something went wrong with your delivery order!
If you ordered through via UberEats, Menulog or Doordash you'll need to reach out to them directly for a resolution. Unfortunately we don't have access to their systems so we are unable to provide any refund or resolution.
If you've ordered directly through the Nando's app or website, you can chat to us by hitting the icon in the bottom right corner or contact us here and we'll do our best to help!